Abstract:
A concern has been raised that African countries have been copying and using
tools that are developed in the West and these have not added value to
concerned institutions in developing countries. As a result of this copy and
paste tendency, Performance Management Systems (PMS) used in developing
countries are obsolete to the extent that there is no accountability of staff with
regards to their performance. This paper is based on a review of literature on
Performance Management Systems in higher education institutions (HEIs). It is
an extract from a project whose major objective was to develop a bespoke
Performance Management System that can be used for quality assurance and
its enhancement in Higher Education Institutions. The articles were identified
through a systematic literature review by searching for key terms on the
EBSCOhost data base using key words and backward snowballing. The findings
are that performance management in higher education can be improved by
taking the strengths of the current systems and adopt them to current
conditions. Furthermore, the systems can be further improved with the aid of
information and communication technology tools.
